Frequently Asked Questions
What are the dimensions of the Potty Peg System?
Is the Potty Peg System adjustable?
Is it difficult to change the different settings on the 3-Piece System?
My child will not wipe off the potty seat after use! Help!
Can my toddler use this without supervision?
Is the Potty Peg really MADE IN THE USA?
How do I know my Potty Peg System is authentic and made in America?
What is the Potty Peg made of?
How can I clean the Potty Peg System? Is it dishwasher safe?
Is there a warranty?
Do you have a patent and trademark?
What is Galti, LLC?
When will my Potty Peg ship?
How do I contact PottyPeg.com?
What are the dimensions of the Potty Peg System?
Toilet Hook:
Length: 7¾ inches
Width: 2½ inches at the top (to hang over the toilet tank), 2 inches at the bottom by the holes.
Potty Peg:
Length of the peg for hanging potty seat: 3½ inches
Length of the entire Potty Peg: 4 inches
Width of peg for hanging potty seat: ½ inch
Extension Bar:
Length: 11 inches
Width: 1½ inches
Depth: ¼ inch
Is the Potty Peg System adjustable?
3-Piece System: The 3-Piece system has 16½ inches of adjustability! There are 10 different settings for the Potty Peg! At the top setting, the Potty Peg sits about 1½ inches above the toilet tank. At the lowest setting, the Potty Peg can hold the potty seat low, close to the floor! Keep your potty seat high, away from pets or low and out of the way. You’ll be amazed by the number of options you have!
2-Piece System: The Toilet Hook hangs over the toilet tank and has two holes for the Potty Peg to lock into. At this setting, the Potty Peg is 4½ inches from the top of the toilet tank. Please note: If you hang the potty seat by the large hole as shown in our pictures, the top of the toilet seat will be 2-3 inches above the Potty Peg. If your potty seat has a hook on it, the potty seat will hang below the Potty Peg. As you see from the Potty Peg dimensions above, the Potty Peg was created to hold virtually any potty seat!
How do I change the different settings on the 3-Piece System?
Pegs snap into the keyholes and click when the pieces are secure. The pegs snap back out when pulled in the opposite direction, but it takes a little force. We recommend that you gently place the Potty Peg at the desired height with the hanging potty seat to determine the correct spot prior to securing the pieces.
My child will not wipe off the potty seat after use! Help!!
Galti, LLC family testing found that boys who leaned forward and did not use the splash guard while using their potty seat had little or no urine on their seats. Some parents hang their Potty Peg System over the trash can, just in case. Supervision in the bathroom is always recommended to keep your bathroom safe and clean for your child.
Can my toddler use this without supervision?
Yes, but this is not a toy. Many children will be able to remove their potty seat and put it on the toilet themselves. Many will also be able to put the potty seat back on the Potty Peg. Be mindful that splash guards or accidents may cause the potty seat to drip while hanging. It is suggested that potty seats and the Potty Peg System are wiped clean with soap and water frequently. Supervision in the bathroom is always recommended.
Is the Potty Peg really MADE IN THE USA?
Yes! We are proud to say that the Mom-and-Dad invented Potty Peg is manufactured in Indianapolis, Indiana by Catalyst, PDG.
How do I know my Potty Peg System is authentic and made in America?
The Potty Peg logo is on the Toilet Hook, Potty Peg, and Extention Bar. If you purchase from a reseller, be sure to ask if it is an authentic Potty Peg System with the logos.
What is the Potty Peg made of?
The Toilet Hook, Potty Peg, and Extension Bar are made of an off-white polypropylene polymer (plastic) and talc.
How can I clean the Potty Peg System? Is it dishwasher safe?
Yes! The Toilet Hook, Extension Bar, and Potty Peg are all top-rack dishwasher safe. You can also remove germs by thoroughly cleaning the Potty Peg System with regular soap and water.
Is there a warranty?
Yes, Galti, LLC has a limited warranty, which guarantees your purchase against any manufacturer defects. The limited warranty does not cover breakage or problems due to misuse of the product. The limited warranty is good for 6 months after purchase; proof of purchase is required. Contact your seller if there is a problem and the seller will work with us to provide the best solution.
Do you have a patent and trademark?
Galti, LLC has patents pending for the Potty Peg System and future accessories. The trademark application has been filed.
What is Galti, LLC?
Galti, LLC is a family owned business, which was started with the creation of the Potty Peg System. The Potty Peg System is Mom (and Dad) invented by Galti, LLC family members. Our goal is to offer safe products for your family. Customer service is extremely important to us.
When will my Potty Peg ship?
Orders ship worldwide within 2 business days via USPS. All orders have delivery confirmation.
Is the Potty Peg System adjustable?
Is it difficult to change the different settings on the 3-Piece System?
My child will not wipe off the potty seat after use! Help!
Can my toddler use this without supervision?
Is the Potty Peg really MADE IN THE USA?
How do I know my Potty Peg System is authentic and made in America?
What is the Potty Peg made of?
How can I clean the Potty Peg System? Is it dishwasher safe?
Is there a warranty?
Do you have a patent and trademark?
What is Galti, LLC?
When will my Potty Peg ship?
How do I contact PottyPeg.com?
What are the dimensions of the Potty Peg System?
Toilet Hook:
Length: 7¾ inches
Width: 2½ inches at the top (to hang over the toilet tank), 2 inches at the bottom by the holes.
Potty Peg:
Length of the peg for hanging potty seat: 3½ inches
Length of the entire Potty Peg: 4 inches
Width of peg for hanging potty seat: ½ inch
Extension Bar:
Length: 11 inches
Width: 1½ inches
Depth: ¼ inch
Is the Potty Peg System adjustable?
3-Piece System: The 3-Piece system has 16½ inches of adjustability! There are 10 different settings for the Potty Peg! At the top setting, the Potty Peg sits about 1½ inches above the toilet tank. At the lowest setting, the Potty Peg can hold the potty seat low, close to the floor! Keep your potty seat high, away from pets or low and out of the way. You’ll be amazed by the number of options you have!
2-Piece System: The Toilet Hook hangs over the toilet tank and has two holes for the Potty Peg to lock into. At this setting, the Potty Peg is 4½ inches from the top of the toilet tank. Please note: If you hang the potty seat by the large hole as shown in our pictures, the top of the toilet seat will be 2-3 inches above the Potty Peg. If your potty seat has a hook on it, the potty seat will hang below the Potty Peg. As you see from the Potty Peg dimensions above, the Potty Peg was created to hold virtually any potty seat!
How do I change the different settings on the 3-Piece System?
Pegs snap into the keyholes and click when the pieces are secure. The pegs snap back out when pulled in the opposite direction, but it takes a little force. We recommend that you gently place the Potty Peg at the desired height with the hanging potty seat to determine the correct spot prior to securing the pieces.
My child will not wipe off the potty seat after use! Help!!
Galti, LLC family testing found that boys who leaned forward and did not use the splash guard while using their potty seat had little or no urine on their seats. Some parents hang their Potty Peg System over the trash can, just in case. Supervision in the bathroom is always recommended to keep your bathroom safe and clean for your child.
Can my toddler use this without supervision?
Yes, but this is not a toy. Many children will be able to remove their potty seat and put it on the toilet themselves. Many will also be able to put the potty seat back on the Potty Peg. Be mindful that splash guards or accidents may cause the potty seat to drip while hanging. It is suggested that potty seats and the Potty Peg System are wiped clean with soap and water frequently. Supervision in the bathroom is always recommended.
Is the Potty Peg really MADE IN THE USA?
Yes! We are proud to say that the Mom-and-Dad invented Potty Peg is manufactured in Indianapolis, Indiana by Catalyst, PDG.
How do I know my Potty Peg System is authentic and made in America?
The Potty Peg logo is on the Toilet Hook, Potty Peg, and Extention Bar. If you purchase from a reseller, be sure to ask if it is an authentic Potty Peg System with the logos.
What is the Potty Peg made of?
The Toilet Hook, Potty Peg, and Extension Bar are made of an off-white polypropylene polymer (plastic) and talc.
How can I clean the Potty Peg System? Is it dishwasher safe?
Yes! The Toilet Hook, Extension Bar, and Potty Peg are all top-rack dishwasher safe. You can also remove germs by thoroughly cleaning the Potty Peg System with regular soap and water.
Is there a warranty?
Yes, Galti, LLC has a limited warranty, which guarantees your purchase against any manufacturer defects. The limited warranty does not cover breakage or problems due to misuse of the product. The limited warranty is good for 6 months after purchase; proof of purchase is required. Contact your seller if there is a problem and the seller will work with us to provide the best solution.
Do you have a patent and trademark?
Galti, LLC has patents pending for the Potty Peg System and future accessories. The trademark application has been filed.
What is Galti, LLC?
Galti, LLC is a family owned business, which was started with the creation of the Potty Peg System. The Potty Peg System is Mom (and Dad) invented by Galti, LLC family members. Our goal is to offer safe products for your family. Customer service is extremely important to us.
When will my Potty Peg ship?
Orders ship worldwide within 2 business days via USPS. All orders have delivery confirmation.
| Contact Information: Email: Help@pottypeg.com Phone: (317) 457-3062 Address: PottyPeg.com P.O. Box 681 Greenwood, IN 46142 |
 Take two, they're small! |